Brewhousebikes Limited Lifetime Warranty
We've Got You Covered
Every new Brewhousebikes comes with our industry's best life time warranty . Brewhousebikes is registered the Brewhousebikes LLC provides each original retail purchaser of a Brewhousebikes a warranty against defects in materials and workmanship, as stated below:
First things first
Contact an authorized Brewhousebikes retailer or distributor or email us at Info@Brewhousebikes.com to initiate a warranty claim. Proof of purchase is required. Please include a picture of the damage and the serial number if applicable.
LIFETIME
All carbon and aluminum frames have a lifetime warrant to the original owner.(except forks and the swing arms on all full suspensions)
5 years
Swing arms
1 year
Paint and decals
This warranty applies to 2016 and newer model bicycles and covers only Brewhousebikes branded products. Any other original part or component shall be covered by the stated warranty of the component manufacturer. Any products not specifically included above are hereby omitted.
The original owner shall pay all labor and shipping charges connected with the repair or replacement of the bicycle frame. Customer must return the warranty item, if requested, within 30 days of receiving the replacement parts or they will be responsible for paying for the item in full.
THIS WARRANTY DOES NOT COVER:
Normal wear and tear
Improper assembly
Improper follow-up maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect
Labor charges for part replacement or changeover
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of purchase, is offered only to the original owner, and is not transferable. This warranty applies only to Brewhousebikes purchased through an authorized dealer or distributor. Brewhousebikes LLC is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Proof of purchase is required. A bicycle must be registered with Brewhousebikes LLC before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or by country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.
Brewhousebikes CARBON CARE
Sometimes accidents happen and you may need to replace a non-warranty damaged frame or part. That's why we made the Brewhousebikes Carbon Care Program. We know how much you love your Brewhousebikes bike and understand the burden of having to replace a non-warranty damaged bike frame or part. This program can be used to obtain a discount on a replacement frame or component in the case of nonwarranty damage. Contact your local authorized dealer for details.
CRASH REPLACEMENT
In the event of an unfortunate accident, such as a crash, transportation mishap, wildlife encounter, or any other non-warranty situation, Brewhousebikes will sell replacement frames and component parts to the original owner at a minimum cost to the rider as determined by Brewhousebikes at the time of the rider’s request. Brewhousebikes does this at its sole discretion and reserves the right to rescind this offer. Crash replacement purchases are made available only for in-stock product. Backorders will not be allowed and discontinued models may not be available.